Microsoft Copilot can’t rate itself on usability. But I can. | by Darren Yeo | Feb, 2024

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It’s funny how Copilot wouldn’t do a self-critique.

It’s funny how Copilot wouldn’t do a self-critique, so I decided to put Microsoft’s Copilot to the test. By using the 10 usability heuristics for user interface design
It’s funny how Copilot wouldn’t do a self-critique, so I decided to put Microsoft’s Copilot to the test. By using the 10 usability heuristics for user interface design

Shouldn’t Copilot be able to do this? Well, knowing that it might get caught being self-bias or tooting one’s own horn, it declined the invitation to be an evaluator.

I decided to put Microsoft’s Copilot to the test. By using the 10 usability heuristics for user interface design, I gave a 5-star rating on each heuristic before tabulating an overall 5-star rating.

A quick recap of the 10 Usability Heuristics for User Interface Design (image source: Jon Daiello)
A quick recap of the 10 Usability Heuristics for User Interface Design (image source: Jon Daiello)

As Microsoft attempts to differentiate itself from its uprising competitor, ChatGPT, it has aggressively added various features over quick succession, including a free use of GPT-4 (for now). Given its pace, could there be some issues with its overall user experience?

Before we dive in, I invite you to give your own rating too, either through the poll below or in the comments. I would be interested in gathering as many responses as possible and creating a follow-up post on the results.

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