
Leadership crisis, the new buzzword in UX, the Cynefin framework | by Fabricio Teixeira | Mar, 2024
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“On the surface level, software tools homogenize our thinking; we reach for the solutions that the tools we have at hand are designed to create. But tools for the mind are even worse: our methodologies, frameworks, canvases, and processes succumb to what John Cutler calls the Way of Ways until they replace the initial goal entirely. The mission statement inevitably shifts from “make good software” to “follow the method” with predictable results.”
Product tools have created a leadership crisis →
By Pavel Samsonov
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