[ad_1] And how we can learn about the customer-centric approach from Zappos. Boeing’s mishaps highlight the necessity of Experience Custodians, stressing the risks of prioritising short-term profits over safety. Zappos’ customer-centric approach inspired the role of custodians, which becomes crucial for an exceptional user experience. The importance of putting customers before shareholders ensures sustainable success. […]

[ad_1] When creating visuals to explain complex ideas, cutting edge innovations or new scientific research we often focus on the images’ ability to carry information. But data visualization, infographics or even schematics have a hidden power we rarely discuss: beauty. Obviously not all images are beautiful. As designer Alberto Cairo writes “Beauty is not a […]

[ad_1] Communicating designs isn’t enough: Translate your design recommendations into value stories Art by midjourney I’ve been seeing an increasing number of designers who don’t realize that design communication is a two-way street. There’s been an increasing focus on soft skills, like design communication, to navigate this turbulent job market. However, this doesn’t just mean […]

[ad_1] Insights from the technology & arts conference of the year. Continue reading on UX Collective » [ad_2] Source link

[ad_1] Why the downfall of TikTok may mark the moment people realize the value of NFTs and the blockchain. Bored Apes made a lot of noise and a lot of money (for a few people). But NFTs are much, much bigger than collectible JPGs. I bet you think NFTs are dumb. You’re not alone. Trying […]

[ad_1] Stories are what ground us in our human condition. They frame our world and help us develop a little more understanding. We fear strangers based on Little Red Riding Hood, and Brene Brown reminds us that “it’s a story we tell ourselves” as we’re misapprehending our social interactions. Effective marketing uses story to provide […]

[ad_1] What is Design Consciousness? First of all, let’s understand what consciousness means. If we look at the dictionary definition, according to Merriam-Webster, consciousness means the quality or state of being aware, especially of something within oneself. It also refers to the state or fact of being conscious of an external object, state, or fact. […]

[ad_1] For the past decade, I have primarily worked with enterprise organizations as a consultant and sometimes in-house. Over these years, I have observed several common untruths that these companies propagate among their employees: We practice agile. We practice SAFe. We are product-centric. We put our users first. We are innovating. Let’s debunk these claims: […]

[ad_1] For a long time, digital user experience (UX) has been focused on flat, rectangular, physical screens. Websites and mobile apps have reigned supreme when it comes to designing interfaces and interaction experiences. But the world is changing. Quickly. At the time of writing, we’re seeing the: revolution in artificial intelligence (AI), from OpenAI and […]