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“Do you have enough experience to use it effectively without losing everyone’s trust?

That’s the view Jakob Nielsen, co-founder of the Nielsen Norman Group, has taken. He states that “AI Is Safest for Experienced UX Professionals” since you need enough experience to include a heavy dose of human judgment to incorporate AI into your Design workflow.

This is because UX fundamentally hinges on trust. Both the user and your team need to trust that your Design is based on best practices, evidence, and intuition instead of from an AI prompt. So the unfair question AI poses to Junior Designers is simple: can we still trust your work if we find out you use tools like ChatGPT and MidJourneyAI within your work process?”

How to use ChatGPT without risking everyone’s trust
By Kai Wong

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